Pole Position Travel is dedicated to providing travel solutions for motorcycle fans world wide. We currently provide services for customers seeking to attend MotoGP, World Superbike and the Isle of Man TT. We enjoy a close working relationship with circuits, riders, teams and tournament organisers and other suppliers to bring you the best possible experience. We attend every MotoGP, and we are in all VIP Villages as well as our private hospitality units at several events, giving you the assurance that there is someone on hand. We also offer 'team experience' which include in-paddock hospitality as a team guest. We do this with teams in MotoGP, Moto2, Moto3, Superbike and Isle of Man. We can handle groups, clubs, corporate hospitality, and of course simply individuals. If you have a special request, please contact us.
Pole Position Travel grew out of a software company in Scotland run by founder and managing director Gordon Howell. In developing an "enterprise management system" for small tour operators, we required a pilot project. We chose the2002 Brno MotoGP in line with Gordon's keen interest in motorcycles. Following this successful pilot, our first commercial event was in 2003 when we brought over 500 people to Brno Czech Republic under our flagship travel web site www.BrnoGrandPrix.com
We are committed to full recovery and our mission of delivering the best possible Moto racing experience!
Come along for the ride, and remember: nothing beats being there!
Our mission is to be the world leading destination specialist for world motorcycle event travel.
If you want to go to a MotoGP, Superbike or Isle of Man, or want to bring customers or clients, we will take care of all your needs. We have a specialism in VIP requirements (and a dedicated web site for this, polepositionVIP.com)
Our main customers are:
We believe we are the largest specialist in MotoGP travel. In fact, our strength derives from our exclusive commitment to moto sports- we don't do anything else. This enables us to focus on the key areas of knowledge which we can pull together in bringing you the best possible experience:
We appoint local 'destination managers' who help ensure that all goes smoothly and you get the best from your short GP weekend. Local knowledge and local language are critical to success. We speak Italian in Italy, Spanish in Spain, German in Germany, Czech in Czech Republic and even American in the USA and Australian in Australia!
Together with our event managers, we:
We appreciate that going to an event can mean a substantial outlay; not just in purchasing tickets and accommodation, but also your air travel, incidental costs and of course your planning time and committment of your precious holiday days.
We want you spend your money wisely. We will help you work within your budget, we will NEVER attempt to 'oversell' you, and indeed where we can suggest costs savings we will !
We promise "no traumas". We are fully insured; and enjoy strong support from our private investors. Owing to our financial strength, we pre-pay all tickets, accommodation and other services (usually long before you arrive) so there is no danger of you losing your money -- or your holiday.
Our guarantee to you is simple: we strive for complete satisfaction. If you have any complaint, please contact us as soon as possible.
We treat the very few complaints we get quite seriously. Nobody is perfect, and when we have made a mistake we will bend over backwards to rectify it or compensate you for inconvenience (within our terms and conditions, limited to the total value you have paid us)
While our terms and conditions state that we can't be responsible for third party failures (typically hotel problems, issues with your tribune seat, bus breakdowns, etc.) we are here to help overcome these issues; and we will help pursue compensation where we feel it is reasonable.
If you like what we do, tell others. If you have complaints, tell us!
Please note that all our products can be quoted and booked online. Online bookings do NOT take immediate payment but allow for later changes. We are experiencing longer than 48 hours before we are responding to the contact form.